PRIVACY POLICY

👋 Introduction

At Full Lock Driving School, your privacy is very important. This policy explains how your personal information is collected, used, and protected when you contact or book lessons.

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Full Lock Driving School operates in accordance with UK data protection laws, including the UK GDPR.

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📋 What Information I Collect

I may collect the following personal information:

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• Your name

• Contact details (phone number and email address)

• Address (for lesson pick-up/drop-off)

• Driving licence details (for lesson eligibility, checks, and test booking)

• Lesson history and progress notes

• Payment information (limited to what is necessary)

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🧾 How Your Information Is Used

Your information is used to:

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• Book and manage your driving lessons

• Contact you about lessons, schedule changes, or important updates

• Keep records of your progress

• Arrange driving tests and perform licence checks with the Driver and Vehicle Standards Agency and DVLA

• Meet legal, regulatory, or safety requirements

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Your data will only be used for purposes directly related to your lessons.

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📱 Use of Total Drive

To help manage bookings, payments, and records, I use the Total Drive app.

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• Total Drive securely stores lesson details, pupil progress, and contact information.

• Your information is inputted into Total Drive for lesson management and reporting purposes only.

• Total Drive may also be used to support licence checks and DVSA test bookings.

• Your personal information is not shared with third-party organisations for marketing or unrelated purposes.

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🔐 How Your Data Is Stored

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• Your data is stored securely on password-protected devices and/or secure cloud systems (including Total Drive).

• Reasonable steps are taken to protect your information from loss, misuse, or unauthorised access.

• Only Jasmine (your instructor) has access to your personal data.

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🤝 Sharing Your Information

Your personal information will not be sold or shared, except where necessary:

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• With the Driver and Vehicle Standards Agency or DVLA (for licence verification or test bookings)

• When legally required by law or a regulatory authority

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⏳ How Long Your Data Is Kept

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• Your data will only be kept as long as necessary for business and legal purposes.

• Typically, records are retained for up to 6 years in line with UK business and tax requirements.

• After this period, all personal data will be securely deleted.

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📩 Your Rights

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Under UK data protection law, you have the right to:

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• Request access to your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data (where applicable)

• Object to or restrict how your data is used

To exercise any of these rights, please contact me directly (see below).

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🍪 Website & Cookies

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• The website may use basic cookies to improve user experience.

• Cookies do not collect personal information unless you provide it (e.g., via a contact form).

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📞 Contact

If you have questions about your data or this Privacy Policy, contact:

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Full Lock Driving School

Instructor: Jasmine

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📧 info@fulllockdrivingschool.com

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​📌 Updates

This Privacy Policy may be updated occasionally. The latest version will always be available on the website.